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Helplines
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Here is information on telephone and online resources for Frontline Carers:
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Our Frontline:
A combination of 1-2-1 support and online resources for frontline carers, the Blue Light emergency services and key workers who are putting their mental health under pressure. Click Here
SHOUT Crisis Support Text Service
If you need immediate support out-of-hours text FRONTLINE to 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
Samaritans wellbeing support line for health and social care workers and volunteers in Wales
English: free to call between 7am-11pm everyday on 08004840555
Welsh: free to call between 7pm-11pm everyday on 08081642777
The wellbeing support line is for anyone who works in health or social care and might be feeling worried, stressed or overwhelmed, or just needs to talk things through after a busy shift or long day at work.
All calls are answered by Samaritans volunteers, who are trained to listen without judgement and offer confidential emotional support. The support line will be open every day between 7am and 11pm, offering support in English. A Welsh language line will also be available every evening between 7pm and 11pm.
The line has been designed to help anyone working in the NHS or in social care in Wales to process their experiences during a time when they’re working under increased pressure and adapting to difficult circumstances. It’s focused on creating a safe space for them to share their feelings and talk about what they’re going through.
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